For hotel operators — not for end consumers shopping online. Guests get answers and book direct; your front desk focuses on in-person hospitality.
The same questions every shift: Wi‑Fi, breakfast, check-in, airport. Hours that should go to real guests.
Guests message in EN, ES, DE and more. Your team cannot cover every language at 11 PM.
Rate questions at 2 AM go unanswered; by morning they booked an OTA.